EOL: Genexis Pure ED500 Series
The following products are being offered as a Last-Time-Sale, concluding on December 31, 2023:
- Pure ED500A
- Pure ED500B
Last Time Sales
Last Time Shipment
End of Product Maintenance
Maintenance for the affected products will continue until June 30, 2026.
Genexis will maintain (excluding new feature developments) all units in the field to keep them up and running until the End of Maintenance date.
Failure-solving actions will be taken. In case repair is not possible, the unit will be exchanged with a successor product, which will deliver similar or newer functionality (if available).
End of Support Life
Support for the affected products will continue until June 30, 2029.
Genexis will support all units in the field for major issues and security fixes only until the End of Support Life date. After the End of Support Life date, an additional Extended Support Life can be offered based on a professional service fee.
Please contact us for information of the Extended Support Life.
Below are the successor products that are available to replace the current products:
- Pure ED500A-EU > Pure E600-EU
- Pure ED500B-EU > Pure E600-EU
- Pure ED500A-UK > Pure E600-UK
Note: The Pure ED500-series supports xDSL (VDSL2 up to 35b profile) connectivity. This xDSL functionality is not available in the Pure E600.