Partner Success Story
Delivering a better broadband customer experience
LightSpeed Broadband, eero and Kenton Group have worked together to support a differentiated broadband proposition built around performance, simplicity and customer experience. The case study shows they provided a high-performance full fibre broadband connection with complete Wi‑Fi fully delivered.
LightSpeed
Full fibre & proposition
eero
Wi-Fi 7 technology
Kenton Group
Kitting & fullfillment
Three partners, one joined-up customer experience — from fibre and Wi‑Fi to the box on the doorstep.
The Partnership
A joined-up broadband proposition
This helped support a joined-up customer proposition for residential customers and small businesses. Kenton Group's role focused on the operational delivery behind the customer experience, including kitting, storage, quality checking, fulfilment and returns.
LIGHTSPEED
Full fibre & the proposition
High-performance full fibre connectivity paired with a Wi‑Fi proposition built around performance, simplicity and customer experience.
EERO
Wi‑Fi 7 technology partner
A Wi‑Fi proposition aligned to LightSpeed Broadband customer needs, delivered on eero's Wi‑Fi 7 platform.
Kenton Group
Kitting, fulfilment & returns
LightSpeed branded packaging, assembled, quality checked and fulfilled by Kenton Group — plus scalable returns and lifecycle support.
LightSpeed × eero × Kenton Group — Partner Success Story
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What the partnership delivered
A Wi‑Fi proposition aligned to LightSpeed Broadband customer needs.
LightSpeed branded packaging, assembled, quality checked and fulfilled by Kenton Group.
A scalable fulfilment model supporting customer equipment delivery and returns.
A joined-up partner approach across LightSpeed, eero and Kenton Group.
Supporting ISP customer experience
For ISPs and network operators, customer equipment fulfilment is a critical part of the overall service experience. Kenton Group helps service providers manage the practical delivery behind the proposition, from stock handling and kitting through to dispatch, returns and lifecycle support.