Why choose Smartoptics?

Big innovations are often made by small teams. Smartoptics is a Scandinavian company founded in 2006 by a group of entrepreneurs wanting to build more cost efficient and flexible optical communications systems using pluggable transceivers and open line systems. Open, standardised solutions, ease of use, and low cost are still the major characteristics of Smartoptics’ DNA.

At Smartoptics, they understand that their customers’ success is intertwined with their own growth. They firmly believe that exceptional customer service is the foundation of long-term customer relationships. This is why they take immense pride in our Net Promoter Score (NPS) of 82, one of the highest in the industry, which speaks volumes about their dedication to customer satisfaction.

Smartopics also recognise the vital connection between employee satisfaction and customer loyalty. Their dedicated and motivated employees play a crucial role in meeting and exceeding customer expectations. Smartoptics invest in their growth, foster a collaborative environment, and encourage them to embrace new challenges at the forefront of technology.

Smartoptics go the extra mile by minimising lead times and providing round-the-clock access to expert support. Their customer-centric approach and commitment to exceeding expectations foster loyalty among valued clientele.