Service & Support
The Kenton Group provides solutions to problems, not just boxes. Our goal is to support our partners going to market by offering access to high-quality, innovative and profitable services built around our strategic technology partners.
Our engineering and development heritage means we bring a unique perspective to customer projects. Kenton specialists can lead work, collaborate, or act as in-house client resources, enabling partners to support every stage of a project lifecycle.
Our portfolio includes global support in over 60 countries, including access to field engineers 24 x 7, 365 days per year. If you are seeking support for discovery, design, proof of concept, deployment or field / remote support, our team is here to help.
Quality Assured
Kenton’s services portfolio is ISO 9001 accredited and National Cyber Security Centre (NCSC) approved. Each service has been carefully designed to help partners reduce their project’s time to revenue and enable teams to scale easily.
We have multiple support options, working in partnership with our strategic partners. Our team have years of experience. From planning to after-sales support, whether it’s a new or existing installation doesn’t matter.
Communications Specialists
Our years of experience span multiple technologies and industries, and our teams continue to be an integral part of some of the highest-profile projects in the UK today. Our clients demand quality, efficient, robust and proven project methodologies, and our technicians often work on sensitive and highly controlled projects and estates.
We work with all stakeholders to ensure business and technical objectives are clearly defined and articulated before constructing a value-focused delivery model. Kenton’s in-house project managers follow industry-approved and recognised practices, and this thorough approach underpins every aspect of our approach,
Projects we have been involved with include.
- London 2012 Olympics,
- Transport for London (Tube and Road),
- Highways England Smart Motorways,
- National Rail, British Telecom,
- the Birmingham Commonwealth Games
and many more.
To date, our teams have worked in over 40 countries, supporting projects of all sizes. You can trust our in-house team and our wider network of experts can assemble the skills you need.
Benefits working with Kenton
- Speed up project delivery & time to revenue.
- Streamline delivery & roll out processes
- Focus on your business without interruption.
- Overcome staffing issues; hiring, training and retention
- Reduce install failures with pre-testing
- Gain fast actionable insights into operational metrics
- Quickly adopt quality support process frameworks
Our highly experienced engineers help clients streamline processes and ensure solutions are configured as per best practice, maintaining a quality-controlled approach that you can be confident is 100% repeatable.
Multiple service options can be combined alongside our Provisioning Portal Services to create end-to-end solutions meeting the needs of modern operators, carriers and solution providers.
So whether it’s SFPs, NIDs, OLTs, CPE, Multiplexers, Splitters, Amplifiers, Switches or fully racked solutions, our team are here to help.
