What Catena is about
We’re on a mission to eliminate the complex barriers in telecoms operations by providing a single portal that allows the delivery of exceptional experiences for both customers and employees.
Catena offers a cloud-based solution that enables telecoms operators and ISPs to sell, deliver, and manage end-to-end services seamlessly. By consolidating various siloed systems into a single platform, Catena empowers businesses to provide cohesive and exceptional experiences to their customers.
Manual interventions can be reduced, enabling businesses to scale more efficiently. Key features include:
- Automation: Streamline processes to enhance operational efficiency
- API integrations: Seamlessly connect with existing systems and services
- Centralised product catalogue: Manage and launch new services swiftly
- Self-service capabilities: Empower customers with intuitive options
- Scalability: Adapt and grow without the constraints of legacy systems
Addressing the challenges faced by telecoms operators
Telecoms operators today encounter several issues that can impede growth and efficiency, and they are designed to mitigate these as much as possible. For example, Catena supports around –
One-touch switching
is opening up the market but provides technical challenges for smaller players.
PSTI compliance
GDPR and security patching requires better inventory management tools and data.
PSTN shutdown
is creating challenges for moving vulnerable customers and migrating legacy circuits.
Crowded market
telecoms operators are looking for ways to set themselves apart from competitors and grow profit
Cashflow challenges
puts pressure on the growth of smaller telecoms operators in particular.
Aggregator model approach
rise of the ‘alt-nets’ has led to many taking the ‘aggregator’ model approach to unlock better
commercials.
Tailored for ISPs of all sizes
Catena caters to both emerging and established ISPs:
ISPs with minimal infrastructure – Typically, younger and smaller telecoms operators often rely on basic solutions and manual processes.
ISPs with complex operations – More mature operators managing various disconnected and legacy systems, facing challenges in maintaining operations.
Why choose Catena?
Catena is already trusted by UK-based ISPs, including Rocket Fibre and Carnival Internet UK, supporting their operational needs and growth ambitions by
providing enhanced functionality around:
- Efficiency: Serve more customers with less effort through automation
- Agility: Accelerate time-to-market for new products and services, as well as response times to issues and queries
- Compliance: Stay ahead of regulatory requirements, including PSTI and PSTN shutdown
- Customer satisfaction: Deliver exceptional experiences through
streamlined operations - Sustainability: Benefit from a carbon-neutral cloud infrastructure and contribute to environmental initiatives
Ready to transform your telecoms operations?
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